Terms of Service

Last updated: April 9, 2026

Welcome to VeloGen ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website and AI-powered video generation services ("Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use the Service.

2. Accounts

You are responsible for maintaining the confidentiality of your account and for all activity under your account.

3. Subscriptions

We offer monthly and annual subscription plans. Subscriptions renew automatically unless canceled before the renewal date. You authorize us to charge your payment method on a recurring basis.

4. Top-Ups

Users may purchase additional credits ("Top-Ups"). Subscriber-only Top-Ups are available exclusively to active subscribers.

5. Credit Usage

Credits are consumed based on generation time and selected features. Credits are non-refundable and non-transferable.

6. No Refund Policy

All purchases, including subscriptions and Top-Ups, are final. No refunds are provided under any circumstances.

7. Prohibited Use

You agree not to misuse the Service, including generating illegal content, violating intellectual property rights, or attempting to reverse-engineer the system.

8. Third-Party Services

We rely on third-party providers to operate the Service, including:

By using the Service, you agree to the terms and privacy policies of these providers.

9. Intellectual Property

All content, branding, and technology associated with the Service remain the exclusive property of VeloGen.

10. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages.

11. Termination

We may suspend or terminate your access if you violate these Terms.

12. Governing Law

These Terms are governed by the laws of Austria.

13. Contact

For questions, contact: VeloGenAi@hotmail.com